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Shipping & Returns
Shipping Options and Details
Hip Baby Gear offers free standard shipping on orders over $100. We ship USPS, UPS or Fedex depending on time of travel and cost. We try and ship in the most effective manner possible, still allowing it to get to you quickly. Expedited shipping is available at an additional cost, please call us at 781-631-5556 or email [email protected] for a quote. If you choose an expedited shipping method we will send you an invoice for the additional amount prior to releasing any shipments.
Unfortunately we cannot ship internationally as we are not allowed to do so by many of our manufacturers. We do ship to Hawaii, Alaska, Puerto Rico, APO and FBO addresses however there may be additional shipping charges that will need to be applied after your order is complete. If this occurs we will call you prior to discuss options. Some exclusions may apply.
Free shipping does not apply to oversized items such as, but not limited too, furniture and assembled items. If you order one of these items online we will contact you prior with any additional costs and options. We offer local pickup, local delivery and white glove service on many of these items. Please contact us at 781-631-5556 or [email protected] for options.
While we hope you love your items we understand not everything is a perfect match. We accept returns of items in their original packaging within 15 days of the original purchase for store credit only.
Sale items are final, some exceptions may apply.
Special orders, furniture, custom items are final unless there is a manufacture defect. In cases of a defective item we will work with you and the manufacturer to find an acceptable resolution.
Used/Open Box car seats, strollers, breastfeeding and feeding are not returnable.
Items not returned in their original condition or packaging may not be able to be returned or may have a restocking fee up to 50% at store discretion.
If items were shipped, credit will be applied less all shipping costs.