Safety is front of mind in all of Milk Street’s products. All of our products surpass even California’s high crib safety standards. Our team of experts stay current with the ever changing, safety standards in the juvenile industry, reviewing any new legislature being considered by CPSC and ASTM. We take our responsibility for the safety of your child very seriously. We want you to sleep soundly (or sleep as much as you can with a newborn!) with the peace of mind that your child is in the best and safest crib out there.
At Milk Street, we believe in open communication and transparency with regards to our materials, finishes and our timelines. We strive to educate new parents about specific details of finishing, test results, and the chemical contents of our coatings, metal parts, and even our packaging. While many companies don’t like to talk about these details, at Milk Street we will. We want our customers to fully understand what all this means for their new baby.
We also carry this communication piece to our exclusive and highly valued retail partners. I will keep you informed about your products!
Just like pregnancy, all good things take time! Our furniture is handcrafted, made to order. Milk Street nursery furniture will take us a minimum 12-16 weeks to build. That is simply how long it takes! Once you place your order through a specialty baby retailer near you, we will be in constant communication throughout the production process. You will know when your furniture is in production, when it hits the finishing line, when it has passed inspection, and then finally when it is carefully packed on its way to you. If problems arise and they sometimes do, we will be honest and forthright with any delays. We will do our best to keep on schedule because we know your baby will not wait.
Milk Street offers a 1 year warranty against all manufacturing defects, including our finish (if not abused).
Milk Street offers a 5 year warranty on all metal parts (if not abused).
WE PRIDE OURSELVES ON FINISHING!
Our finishing process involves 20 steps and is hand-applied by the best trained finishers in the furniture business.
Each individual finish we use has been developed exclusively for Milk Street by the incredible team of artists and color specialists at the VALSPAR laboratory. After weeks of reviewing pantone’s and formulas to the many distressing techniques, we have achieved a look and feel that makes our furniture special. We created finishes that will draw you in and fill your eye.
All our finishes have minimum phthalates and a low VOC. Surpassing others standards, we willingly reveal the chemical breakdowns of each and every level of our finishes to educate you on the contents of our coatings. Even on our imported products, we voluntarily meet the EPA guidelines for emissions. Just one more step we take to do our part, not only on a person to person level, but on a global one.
What makes us different you ask?
We are a company owned, operated and created by women.