Strollers, High Chairs, Bugaboo Donkey, UPPAbaby Vista, Stokke Xplory, Baby Jogger City Select, City Mini GT at Hip Baby Gear
Hip Baby Gear
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Home > Terms and Conditions

Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2011, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by  Hip Baby Gear
We accept the following credit cards: Visa, MasterCard,  American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon acceptance of your order.
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Links  by  Hip Baby Gear
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  Hip Baby Gear
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by  Hip Baby Gear
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.  You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by  Hip Baby Gear
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by  Hip Baby Gear
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Hip Baby Gear signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by  Hip Baby Gear
We will ship your product as it becomes available. Usually, products ship within 24 hours. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by  Hip Baby Gear
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Hip Baby Gear site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by  Hip Baby Gear
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by  Hip Baby Gear

We want you to be happy with your order! If you are not satisfied with your order you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less shipping fees. There are NO RESTOCKING FEES! We do, however, require that you pay to ship the item back to us, and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:

  • Products must be returned to us in their original condition, unused and in their original packaging complete with all tags, instructions, and inserts.
  • We cannot accept returns on products that have been customized (color, finish, dimensions, upholstery, etc.).

Please contact us in order to receive complete instructions on returning goods.  Once we receive your return, please allow 1-2 weeks for processing.

All Sale items, Special Orders, Potty Seats and Car Seats (where the box has been opened) are Final and no returns are permitted.

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Shipping Policy  by  Hip Baby Gear

Orders over $75 ship for free and orders under $75 ships for just $7.95.*

Orders typically take 3 to 5 days to process and ship via Fedex Ground from Marblehead, Mass. Once an order leaves our store, shipping takes 1 to 6 business days, depending on where you live.

Hip Baby Gear also offers Expedited shipping for those in a rush! Expedited orders typically take 1 to 3 business days to process and then ship via Fedex Second Day Air. Expedited shipping rates depend on your order total and zip code.

Outside the continental US?

For international orders and those going to Alaska or Hawaii, customers may be contacted after their order is placed to inform them of potential changes in shipping charges. There is no flat rate for these orders and please be aware the customer is always responsible for any additional customs or duties fees incurred on international orders. These orders may be shipped via either Fedex or the US Postal Service. Unfortunately, certain items cannot be shipped outside the continental United States.

Shipping to a P.O. Box or APO/FPO?
We are happy to accomodate shipping to these destimation. For orders shipped to a P.O. Box, APO/FPO, or Puerto Rico, charges will be determined on a per-order basis.  Unfortunately, some larger items can not be shipped to P.O. Boxes or APO/FPOs.

*Applies only to orders shipped to the continental United States. Some manufacturers require us to charge an oversize shipping fee on their wonderful (but large) products. This fee appears automatically in checkout.
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Taxes  by  Hip Baby Gear
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by  Hip Baby Gear
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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